Gemba Walks - Six Sigma Youtube

What's up, heroes? This week, we're going to be talking about Gemba Walks, so make sure you stick around and check that out. 

Hi, my name is Roman Ryder and on this channel I help you unlock your powers and be the hero of your story. If you're new to my channel, make sure you click below and subscribe. I put out new videos every week and you don't want to miss out.

All right. So what is Gemba? Gemba simply means "the real place." It's the place where the work is happening. So it's important that you get out and you talk to people because the people that are out there close to the problems understand them best, and they probably have some good solutions for you. 

But I don't do Gemba Walks like most people do. I don't use a card or a form. I'm not specifically asking people about equipment issues. I just get out and I talk to people. So, one, I'm finding out what's going on in their lives, what's going on in their work, and just keeping up with them and showing them I care. But, two, they often grab me and pull me aside. "Hey, can you come take a look at this issue?" Because they know I will listen to them and I will do something about it. And that's important that you actually do something, and go back and tell them what you did about it, even if it's just investigating it for them and telling them what you find out.

So, like I said, the people closest to problems understand them best. They're going to give you ideas. If you don't know about it, you can't fix it, so you've got to get out there and find out what's happening. It's just an awesome way to really connect with your team and to show them you care.

I've had people over the years question, "Well, you're really good at the people thing, but you don't seem to care about the equipment." Well, talking about equipment doesn't excite anybody. You're not going to inspire anybody by talking about how efficient your turbine is. It's okay to be into your equipment and to understand it and to try and get the best performance out of it, but it's not what you talk to people about when you go out in the field. So, there's a difference there.

What I say is you can question my methods, but you can't question my results, because over the years I've had world class results, and the numbers speak for themselves. So, my advice to you is just go out there, do you, connect with people. That makes all the difference in your business and your company, and the results will come.

With that said, if you like this video, hit the like button below, share with your friends, and don't forget to subscribe. Thanks for watching and I'll see you in the next video.

https://youtu.be/SPoCJCalUJ0

 

 

Kaizen Six Sigma - Company Improvement Suggestions (2 of 2)

This week, I'm gonna be sharing some tools that'll help you prioritize and track your continuous improvement projects to completion. Now if you missed out on last week's video on how to set up a very simple continuous improvement program, I'm gonna put a link above and in the description below. So make sure you go back and check that out. As you can see, it's Monday night football, so Go Hawks!

Hi, I'm Roman Ryder. On this channel, I help you unlock your powers and be the hero of your story. If you're new to my channel, make sure you click below and subscribe. I put out new videos every week and you don't want to miss out.

All right, so the first thing I want you to do is to think about what are the two most important factors for your business? For some in the industries I've worked in, it's been safety and reliability or safety and productivity. For you, it could be something like sales and maybe customer service. So figure out what those two most important priorities are for your business. Now the next thing I want you to do is to take a sheet of paper or a wipe board or whatever it is and draw four quadrants. Put two axis on it with those two most important things with the arrows going up and arrows going across. Now you're gonna take all your stickies out of your think tank and you're gonna start putting them in those four quadrants. Now you want an even better way to do this? Get your employees to take all the stickies out of the think tank and put them in the four quadrants so that way, they're telling you what they think is the most important, what effects both safety and reliability or sales and customer service, whatever it is, how high it ranks on those charts. 

So that's a great way to get everybody once again involved and help them to decide what you're gonna work on for continuous improvement projects. Now a good way to do this is to do it in some sort of set monthly meeting. I used to use my monthly safety meeting because as I mentioned, safety was one of my highest priorities. So that way, it just kind of worked right in with the safety theme we were already doing. All right, so then now you have all those in four quadrants, I'm gonna give you a little bonus. If you go back and look at my Pareto Priciple video, I'll include a link above and below, I actually give you another way to do four quadrants with impact and ease. So you can take those things out of your quadrants we just set up, move them over to that impact and ease. It's gonna help you drill down even further and decide what's really important. What's gonna have the biggest impact? How easy is it? Could you knock it out right now today? Can you knock it out this week? Is it gonna take some more time? 

Are you gonna have to do a project or whatever it is? All right, so now you have all these things prioritized, basically what you want to do now is put them into some sort of spreadsheet. That way, you can start tracking them and you can see where they fall in the priorities. The other thing you can do is I've used a big white board in a central location. You can track them on there. What you want to do is figure out what is your normal work process for getting these things resolved. So it's typically something like you put in a work request. You order parts and maybe you do a project, like a capital project or submit it to engineering. Whatever it is, you're gonna have some steps that you go through for your business to move these things from an idea to completion. So list all those ideas on that white board. Put the different steps. Same thing with your spreadsheet and then assign a name that's responsible for getting it done, one of your supervisors or somebody else in your organization. Give a name next to that. Give a date that it's due.

Now it's in a central location. Everybody can go look at it every day of the week. They can see all of the different projects you're working on, where they're at and the steps to get them done, who's responsible for it, and what's the due date. All right, so this is a really great way to get everybody involved from the beginning when they're first dropping their ideas in their think tank, all the way to the end when the project's completed. They're involved in every step of the way. 

If you take a look in the description below, I've included a link to my Facebook group, the Hero Mastermind. I'd love to connect with you on there and help you with your think tank or your tracking program or whatever it is you need help with. So make sure you check that out.

If you liked this video, hit the like button below. Share it with your friends and don't forget to subscribe. Thanks for watching and I'll see you in the next video.

https://youtu.be/eUyQ8JSZnso

Kaizen Six Sigma - Company Improvement Suggestions (1 of 2)

Hey heroes. This week we're gonna be talking about the Japanese word "kaizen." Now this word simply means "change for the better." It wasn't about making changes at the company. Initially, it was about making changes for the people, so to try and make their jobs better. But what they found was as they made all these small changes, it made things better for their people. The company became more reliable and more profits, safer, and just all around better, so basically if you get the people closest to their problems involved, they're gonna understand them best and they're gonna bring you the best solutions. So this week, I'm gonna help you figure out how to get those people involved and get solutions. Make sure you stick around to the end because I'm gonna give a sweet bonus.

Hi. I'm Roman Ryder and on this channel, I help you unlock your powers and be the hero of your story. If you're new to my channel, make sure you click below and subscribe. I put out new videos every week and you don't want to miss out.

All right, so my second day as a supervisor, I ran out to Walmart and I picked up a goldfish kit. I came back to my plant and I put this together and I wrote it on the side of the goldfish bowl, "Drop your ideas in the think tank." People thought I'd completely lost my mind, but within a matter of a short time, we had dozens of ideas in improving the safety and reliability of the plant. My simple little fish bowl was being presented in front of all the plant managers and all the vice-presidents at a big corporate meeting. So this week, I'm gonna help you figure out how to set up your own think tank. Make sure you stick around to the end.

All right, so first thing you need to do is get yourself some sort of clear container and why do I say a clear container? Well, because if you have a dark container that you can't access, I've seen places that use a black lock box, you're gonna find out all the negative stuff people will not want to tell you. They're just gonna drop all that mess in there and you're not gonna get any good ideas. Now as I always say, if you don't know about the problems, you can't fix them. But this isn't the place where you're gonna find out about the problems. This is where you're trying to find out ideas and solutions to problems. So get you some sort of clear container. As I mentioned, I used a glass fish tank the first time. After I did that, I wasn't that wild about it. So I actually used a plastic container next time and if you stick around until the end, my bonus is gonna give you a great suggestion on where to get a container that will work well for that. 

All right, so the next thing you need to do is put that container in a very high traffic, visible location. So you want it someplace where people are always at, where maybe meetings are going on, that type of thing. You want to get this thing visible because you want people to see the ideas that are in there. You want people to see it there when they have an idea and be able to easily write it down. I even recommended people from outside my plant that were visiting if they had a good idea, I had them write it down and drop it in my think tank as well. So it's a great place to just capture ideas when people are having good discussions and ideas come up. All right, so the next thing you need to do is you're probably gonna have to push to get this thing started. So as I mentioned before, put it someplace where you're meeting a lot, where you're talking a lot. People come up with good ideas, say, "Hey, why don't you write that down and drop it in the think tank?" 

Now you may actually have to do it yourself the first couple of time, but once people start seeing the ideas get in there, you'll walk in and you'll catch people digging through and seeing what's in there and maybe adding their own idea that goes with something or maybe writing a little something extra on a sticky that's already in there. So you just gotta kinda get it going. Once you get it going, you're gonna start that flow and you're gonna start to get lots of great ideas coming in. Then next week, I'm gonna show you how to prioritize those ideas and how to track those ideas to keep everybody involved and see them through. So make sure you tune in next week to see that.

All right, so now it's time for that sweet bonus and that is you can go to someplace like Sam's and Costco and you can get a huge container of candy. That, one, gives you your huge plastic container to use to capture all these great ideas and, two, you've got candy now. So what do you do with this candy? Well, first of all, you can put some on your desk in a container where people can come in. They can grab some candy. This is a chance for you to talk to them and find out what's going on in their lives, what's going on at work, and just kind of reinforce that open door policy. It invites people into your office. Two, if you get a hard candy, you can stuff your pockets full of candy and you can go take a walk and you can just use that as an ice breaker to walk up to people. "Hey, have a piece of candy. What are you working on?" How's your day going?" Whatever it may be. It's a great way to just kind of say, "Hey, good job. Thanks. I appreciate what you're working on and here's a piece of candy." So it's just a great way to get out and meet people.

If you look at the description below, I've included a link to my Facebook group, The Hero Mastermind. I would love to connect with you on there and help you with your think tank or anything else you're working on. So make sure you click on that description and come check it out.

All right, so if you liked this video, hit the like button below. Share it with your friends and don't forget to subscribe. Thanks for watching and I'll see you in the next video.

https://youtu.be/31QZKXfid7g